This business has received numerous positive reviews from satisfied customers. Many reviewers have mentioned that they felt comfortable and supported during their visits, with staff being knowledgeable, patient, and caring. The wide selection of wigs and hairpieces has been praised, with customers finding wigs that match their hair type, style, and needs. Some reviewers have noted that the prices may be higher than other establishments, but the quality of the products and the personalized service make it worth the investment.
Some reviewers have highlighted the kindness and compassion of the staff, particularly Valerie, who has been described as "a gem" and "a lovely lady." The business's ability to make customers feel at ease, especially those dealing with sensitive hair loss issues, has been particularly praised. The appointment-only system has been noted as a minor drawback, but the reviewers seem to understand the importance of personalized attention and expert guidance in this field.
However, one reviewer did mention a negative experience due to unclear website information and lack of follow-up communication. The owner responded to this review, apologizing for the inconvenience and offering a solution.
Overall, this business seems to have a strong reputation for providing high-quality products and exceptional customer service, making it a reliable choice for those seeking hair solutions.