The business has received excellent feedback from customers, with many praising their attention to detail and professionalism. The team is well-organized and efficient, completing projects on time and to a high standard. Ricky and his crew are described as top-notch and exceptional quality work is consistently reported. The quality of work is outstanding, with customers raving about the beauty and perfection of their projects. However, there is one issue - the customer service team is not responsive, as evidenced by one reviewer who had to call multiple times without receiving a quote or response. This is a notable exception to the otherwise excellent service provided by the business.