Tampa Bay
Curtis Pools Swimming Pool and Spa Contractors
14.70
14.70
Overview
Curtis Pools designs and builds award-winning, custom concrete pools and spas within the Tampa Bay area. Whether your needs are residential or commercial, you can be assured of a quality product when you work with us.
Features
LGBTQ+ friendly
Transgender safespace
Free parking lot
LGBTQ+ friendly
Onsite services
Gender-neutral restroom
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Overall
Quality
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Innovativeness
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The business location is Curtis Pools, a reputable swimming pool contractor in the Tampa Bay area. The company has a good reputation, with a 3.9-star rating and numerous positive reviews from clients. However, there are some concerns regarding the quality of work and customer service.The company's quality of work is a mixed bag. While some clients have praised the company's attention to detail and commitment to quality, others have reported issues with leaks, faulty equipment, and poor craftsmanship. The company's inability to address these issues in a timely manner is a major concern.The pricing at Curtis Pools is generally considered reasonable, with many clients praising the company's transparency and competitiveness. However, some clients have reported feeling taken advantage of or overcharged for services.The company's innovativeness is evident in its design and construction process. Curtis Pools offers custom pool designs and construction services, which has led to some impressive and unique pool installations. However, some clients have reported difficulties in working with the company's sales team and navigating the construction process.One major issue that has been reported by several clients is the company's inconsistent and often poor customer service. Some clients have reported feeling ignored, dismissed, or overpromised and underdelivered by the company's staff. This has led to frustration and a sense of mistrust among some clients.Overall, Curtis Pools is a capable and experienced swimming pool contractor, but it needs to work on improving its quality of work and customer service. With some attention to these areas, the company could improve its overall reputation and better serve its clients.
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