The business has a well-organized store with wheelchair-accessible entrance and parking lot. The staff is generally friendly and helpful, with some employees standing out for their exceptional customer service, such as Spring, who has been praised for her knowledge, kindness, and willingness to go above and beyond. However, there have been some issues with pricing, with one customer feeling that the prices have increased significantly and are now higher than at other dispensaries. The business has a wide range of products available, but some customers have mentioned that the quality has varied in the past. The business appears to be innovating in terms of its services, such as offering drive-thru pickup and online ordering, but some customers have expressed frustration with the call center and its inability to accurately provide information. The business has a strong presence online and is well-reviewed by many customers. Despite some minor issues, the business seems to be well-regarded by the community and is a popular destination for those seeking medical and recreational cannabis products. The hours of operation are somewhat limited on certain days, with the business being closed on Thursdays.