Tampa Bay
Cummins Sales and Service
84.41
84.41
Overview
Cummins specializes in diesel and alternative fuel engines and generators, and related components and technology. Learn more at cummins.com.
Features
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Onsite services
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Pricing
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The location provides a wide range of services, including appliance repair, RV repair shop, car parts, engine rebuilding service, and motorcycle service, among others. Customers appreciate the professionalism and expertise of the service team, with many praising the technicians, including Ben Treakle, who went out of his way to help a customer in need. The location has a 4.4-star rating, indicating a high level of customer satisfaction. However, there are some issues with customer service, as one customer reported being treated rudely by Marcus, and another customer had a negative experience with the parts department.The location's quality of service is good, with many customers reporting that their issues were resolved quickly and efficiently. However, some customers have reported issues with communication, such as one customer who had to make multiple calls to get their issue resolved. The pricing at this location is generally good, with many customers reporting that they were pleased with the prices they paid for services. However, some customers have reported being charged for services they didn't need, such as one customer who was charged for a diagnosis that was not necessary.The innovativeness of this location is not well represented in the reviews, as most customers are praising the location for its professionalism and expertise rather than innovative approaches to problem-solving. However, some customers have reported being impressed with the location's ability to diagnose and repair complex issues, which suggests that the location may be innovative in its approach to service.Overall, this location seems to be a good choice for customers looking for a wide range of services and a high level of professionalism. However, customers should be aware of the potential for issues with customer service and communication.
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