The storage facility is a decent option for those in need of a place to store their belongings. The staff is generally friendly and helpful, with many reviewers praising the customer service they received. The facility itself is clean and well-maintained, with some reviewers noting that it is a secure and safe place to store items. However, some reviewers have expressed concerns about the pricing, with one reviewer stating that the facility had increased their rent by nearly 50% in less than two years. Another reviewer mentioned that the facility had stopped operating elevators at 10pm, which was inconvenient for them. The facility's hours of operation are standard, with reviewers noting that they are able to access the facility during the listed hours.