This storage facility has a well-organized and easy-to-navigate online reservation system, making it simple to rent a unit. The staff, particularly Nicole and Ashley, are extremely helpful, professional, and welcoming, providing excellent customer service. They offer fair prices and a variety of options, including wheelchair-accessible units. The facility itself is clean and well-maintained, with a secure and safe environment. However, some customers have reported issues with rodent infestation and price increases. The staff can be abrasive at times, and some customers have felt uncomfortable with their approach. Overall, this facility is a good option for those looking for secure and affordable storage, but it may not be the best fit for everyone.