Tampa Bay
CTM restorations
76.51
76.51
Features
Wheelchair accessible parking lot
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This location is a mixed bag. On one hand, it has received positive feedback from customers who have praised its customer service, construction workers, and quality of work. One customer mentioned that they had a beautiful new carport installed in under two days and were extremely happy with the service they received. Another customer raved about working with Rocco, who they found to be fantastic to work with.On the other hand, there have been issues with delays and excuses. One customer had to wait over a year for their car port and lanai to be rebuilt after Hurricane Ian, and despite several calls and promises, nothing ever transpired. The customer was eventually told that the deposit would be refunded, but the check was delayed and they had to follow up multiple times.The biggest issue with this location is the lack of communication and follow-through on commitments. While the owners claim to be patient and understanding, the customers feel that they have been taken advantage of and left in the dark. This has led to a sense of mistrust and frustration among some customers.Overall, the quality of work seems to be average, with some customers receiving excellent service and others experiencing significant delays and issues. The pricing appears to be reasonable, with some customers feeling that they got a good value for their money. However, the innovativeness of the business is unclear, as there is no mention of any new or unique services or products being offered.The only issue that stands out is the lack of communication and follow-through on commitments, which has led to significant frustration and mistrust among some customers.
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Categories
Car Repair Services
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