This business seems to have a decent level of quality, but it's hampered by poor pricing. While some customers have praised the staff and their willingness to help, others have complained about being overcharged. The business has a reputation for being inconsistent, with some customers reporting that they were unable to find the parts they needed or were misled about the condition of vehicles. Despite this, some customers have had positive experiences and have praised the business for its helpful staff and competitive prices. However, it's clear that there are some major issues that need to be addressed in order to improve the overall customer experience.Some customers have reported being charged exorbitant prices for parts, with one customer paying over $500 for a single used part. Others have complained about the condition of the parts they received, with some being damaged or faulty. Additionally, some customers have reported being misled about the condition of vehicles, with one customer being told that a vehicle was in good condition only to discover that it was badly damaged.On the other hand, some customers have praised the business for its helpful staff and competitive prices. One customer reported being helped by a staff member who was willing to go the extra mile to find the parts they needed, and another customer praised the business for its affordable prices. However, these positive experiences are not enough to outweigh the numerous complaints about the business's pricing and quality.Overall, it seems that this business has a long way to go in terms of improving its customer experience. While some customers have had positive experiences, the majority of complaints suggest that the business needs to work on its pricing, quality, and communication with customers.