Crystal Tractor & Equipment is a reliable dealership with a wide range of services. Their staff is knowledgeable and helpful, making the buying process easy and enjoyable. The location is clean and well-maintained, with a variety of equipment on display. Some customers have reported issues with the sales team, feeling pressured or misled, but most have had positive experiences. The dealership offers a range of services, including onsite services and delivery. They also have a variety of payment options available, including NFC mobile payments and credit cards. One customer reported issues with their CFMoto UForce 600, which broke down after only 20 hours of use. They felt that the dealership was not transparent about the issues and that the repair process was not handled properly. Another customer reported a problem with the delivery of their Toro TimeCutter SS4225 42, which took a dive after only three weeks. They felt that the dealership did not handle the issue promptly and that the repair process was taking too long. However, many customers have reported positive experiences with the dealership, praising the helpfulness and knowledge of the sales team, particularly Hughey and Jeff. They have also praised the quality of the equipment and the variety of services available. Overall, Crystal Tractor & Equipment seems to be a reliable dealership with a wide range of services and a knowledgeable staff. However, some customers have reported issues with the sales team and the repair process.