This location is an excellent choice for those seeking a unique aquatic experience. With a 5-star rating, the quality of the tours and services is consistently high. The knowledgeable and friendly guides, including captains Jamie, Mike, and Levi, make sure that every tour is enjoyable and informative. The variety of wildlife, including manatees, eagles, and dolphins, is a highlight of the tours, and the guides go out of their way to ensure that every guest has a great time.The pricing for the tours and rentals is reasonable, and the convenience of NFC mobile payments, debit cards, and credit cards makes it easy to pay. However, there is a lack of information on the pricing, and some guests have reported that the prices were higher than expected.The location is wheelchair accessible, with a parking lot and entrance that can accommodate guests with disabilities. However, some guests have reported that the small pontoon boat was not ideal for everyone, making it difficult to see everything.One issue that stands out is the incident reported by a guest in July 2024, where an employee refused to allow guests to take cover from lightning on the dock. This incident is a serious concern, and the management should take steps to ensure that all employees understand the importance of prioritizing guest safety.Overall, this location is an excellent choice for those seeking a unique aquatic experience, with high-quality tours and services, and a knowledgeable and friendly staff. However, the pricing and accessibility issues need to be addressed, and the incident in July 2024 highlights the need for improved employee training and guest safety protocols.