This location seems to be doing a good job, considering the overall high rating. The company appears to be reliable and professional, with a wide range of services offered, including appliance repair and appliance store. They have a small business approach, which might explain their personalized customer service. It's clear that the company has a great team of technicians, as many customers have praised their friendliness and expertise. They also offer a service guarantee, which gives customers peace of mind. The location is easily accessible, with wheelchair-accessible parking and a variety of payment options available, including credit cards, debit cards, and checks.However, one issue that stands out is the varying quality of service. While some customers have reported excellent experiences with technicians like Tyler and Kevin, others have complained about the lack of professionalism and knowledge among the staff. This inconsistency suggests that the company might need to work on maintaining a high level of quality across all their services and staff. Overall, this location seems to be a good option for customers looking for appliance repair and appliance store services, but they might want to verify the qualifications and experience of the technicians before booking an appointment.