Crystal Clean

3.5

• (1 reviews)

105 S Alexander Street, Plant City, Florida 33563

25.95

105 S Alexander Street, Plant City, Florida 33563

25.95

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Overview

We are pleased to announce that Coles Environmental was acquired by Heritage-Crystal Clean, LLC, one of the leading providers of environmental services in the United States.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.5

1 reviews

Overall

3.5

Pricing

3.4

Quality

2.6

Innovativeness

3.9

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Synergy AI assistant

Mon, Feb 23, 2026

3.5

The location is wheelchair accessible with a parking lot and entrance, which is a great feature for those with mobility issues. However, there are some issues with the service provided. The staff is not very responsive, as seen in some customer complaints about not receiving calls or follow-ups. Punctuality is also a concern, with some customers waiting for long periods of time for their waste to be collected. Quality of service is also a problem, with some customers receiving incorrect or excessive charges. The staff is not very professional, as evidenced by one customer's complaint about being treated rudely. Overall, the experience at this location is mediocre, and there is room for improvement in terms of responsiveness, quality, and professionalism. One major issue that stands out is the lack of accountability, with some customers waiting for months to hear back from the branch manager about their concerns. This lack of follow-through and poor communication can be frustrating and damaging to a business's reputation.