Tampa Bay
Cruz Nursery inc
23.45
23.45
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This business seems to have a mixed reputation among customers. The quality of plants appears to be one of the strong points, with many customers praising the selection and health of the plants. However, there are also some concerns about customer service, with several customers reporting being treated rudely or dismissively by staff. The business is clearly wholesale-focused, with a disclaimer on the sign indicating that they only sell to businesses, but some customers have reported being denied access or service despite being willing to make a purchase. Despite this, some customers have had positive experiences and praise the business for its quality products and friendly staff. Overall, the business seems to have some inconsistencies in its customer service, but its quality products are a strong point.Unfortunately, some customers have had negative experiences with rude customer service, including being denied access or service despite being willing to make a purchase. One customer reported being asked for unnecessary business credentials, while another customer was told to "Google it" when asking a question. These incidents suggest that some staff members may not be prioritizing customer service. It's worth noting that the business has a clear policy of only selling to businesses, which may be contributing to some of the negative experiences reported by customers who were trying to make a purchase as individuals. However, this policy is clearly stated on the sign, and customers should be aware of it before visiting the business. Overall, the business seems to have some strengths in terms of quality products, but needs to work on improving its customer service to provide a more positive experience for all customers.
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