The reviewed location, Crunch Fitness Tyrone, is a well-equipped gym with a wide variety of equipment and classes. However, some users have reported issues with the front desk staff being rude or indifferent. The gym's cancellation policy has also been a point of contention, with some users reporting difficulty in canceling their memberships and being charged even after cancellation. Some users have praised the personal trainers, particularly Jon Conover, who has been described as knowledgeable, supportive, and motivating. Mayan Alvarado, another trainer, has also received high praise for her ability to tailor workouts to individual needs and goals.The gym's cleanliness and maintenance have been consistently praised, with users noting that the facilities are well-kept and clean. The location has a friendly and welcoming atmosphere, with some users noting that the staff is inviting and professional.However, some users have expressed frustration with the gym's customer service, particularly in regards to cancellations and billing. While the gym has its strengths and weaknesses, overall it seems like a solid option for those looking for a well-equipped gym with knowledgeable trainers. However, users should be aware of the potential issues with customer service and cancellation policies.To improve, the gym could work on addressing these issues and providing clearer guidance on their cancellation policies to avoid frustration for users. Despite these issues, the gym has received mostly positive reviews and seems to be a popular choice for those in the area.