This gym has been a great experience for many customers, with most praising the friendly and welcoming staff, cleanliness, and equipment. The gym offers a variety of amenities, including Wi-Fi, restrooms, and wheelchair accessibility. The trainers are also commended for their professionalism and helpfulness. However, some customers have reported issues with the gym's payment system, with one customer experiencing unauthorized charges on their account. Another customer was unhappy with the gym's policy on refunds and felt that the staff were unhelpful in resolving the issue. Some customers have also reported issues with the gym's cleanliness, with one customer describing the bathrooms as smelling like a swamp. Despite these issues, the majority of customers have reported a positive experience and would recommend the gym to others. The gym's location on Marigold Ave in Kissimmee City is convenient for many customers, with flexible working hours to accommodate different schedules. Overall, this gym seems to offer a good balance of quality, pricing, and innovativeness, but may need to work on improving its customer service and cleanliness.