Crown Pointe Apartments, located at Building 4101, Oak Knoll Ct Court, Tampa City, is a real estate business that offers apartment rentals. The complex is described as having available floor plan options, and its pricing, availability, and layout details can be found on its website.The amenities provided by the complex include an on-site parking, swimming pool, wheelchair-accessible parking lot, wheelchair-accessible entrance, fitness center, and pets are welcome. However, there have been issues with maintenance, such as a broken dishwasher, and pests like roaches and other insects.Customer service is provided by the office staff, particularly Ms. Candace, Ms. Drea, and Ms. Dria, who are described as friendly, professional, and helpful. They assisted some residents with the moving process, and one resident even received a home warming basket.The business has received mixed reviews. Some reviewers praised the apartments, amenities, and customer service, while others expressed dissatisfaction with the maintenance, cleanliness, and overall experience. One reviewer even recommended not renting here, citing issues with the AC, plumbing, and pest control.There is a concern about the reliability and responsiveness of the maintenance team, as some reviewers reported waiting for extended periods for repairs to be done, and in some cases, the issues were not resolved promptly. Additionally, there were reports of retaliation by the office staff towards residents who reported maintenance issues.Some reviewers mentioned that the business appears to prioritize filling vacant units over addressing the needs of existing residents. This has led to some residents feeling that they are not being treated fairly or receiving the attention they need.