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Crown Nissan Service
14.25
14.25
Overview
Crown Nissan is your source for new Nissans and used cars in St. Petersburg, FL. Browse our full inventory online and then come down for a test drive.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
LGBTQ+ friendly
Appointments recommended
Oil change
Mechanic
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Quality
Pricing
Innovativeness
Overall
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Crown Nissan is a reputable business located at Building 5151, 34th St N Street, St. Petersburg City. Their service department is well-organized and welcoming, with friendly staff who are always willing to help. The staff at Crown Nissan, particularly the service advisors, are professional, knowledgeable, and dedicated to providing top-notch service. They take the time to explain the necessary repairs and maintenance, ensuring that customers understand what is being done and why. Lesley Shepard, one of the service advisors, stands out for her exceptional communication skills, attention to detail, and dedication to ensuring that customers are satisfied. She is highly knowledgeable and has a deep understanding of the vehicles, making her an excellent asset to the team.While the business has received overwhelmingly positive reviews, some customers have expressed concerns about the initial price estimates being higher than expected. However, once the necessary repairs were completed, the cost was manageable, and the quality of work was excellent.In terms of pricing, Crown Nissan is generally considered to be reasonably priced, especially when compared to other dealerships in the area. The staff are also willing to work with customers to find the best solution for their budget.The business has also implemented innovative solutions, such as providing video explanations of the services being performed, which adds to the overall transparency and trust between the customer and the service advisor.Crown Nissan has also demonstrated a commitment to customer satisfaction, with many customers expressing their gratitude for the exceptional service they received. However, one issue that some customers have reported is the occasional delay in completing repairs, which can be frustrating for those who are in a hurry.Overall, Crown Nissan is a reputable business with a dedicated team that provides exceptional service and support to their customers. While there may be some minor issues to be addressed, the business has earned a strong reputation and continues to be a popular choice for car owners in the area.
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