The storage facility is located in a convenient area with a wheelchair-accessible entrance and parking lot. The owner and staff seem to be straight about business and keep the place in good order. However, there are some issues with customer service, as some customers have reported difficulty in getting in touch with the staff and feeling treated rudely. One of the major concerns is that the facility is sometimes closed during regular working hours, which can be frustrating for customers who need to access their storage units. Additionally, some customers have reported issues with payments and accessibility during non-business hours.
The facility's working hours are limited, which may cause inconvenience for customers who need to access their units outside of these hours. This could be an area for improvement.
Overall, the storage facility has both good and bad qualities. While it seems to be well-maintained and priced competitively, there are concerns about customer service and accessibility. It is essential to note that customer reviews are mixed, ranging from 1 to 5 stars.