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Crown Kia St Petersburg
13.56
13.56
Overview
Contact our Kia dealership in Tampa FL
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Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Oil change
Car wash
Repair services
Used goods
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The business received a solid 4.7 out of 5 stars, indicating a generally positive experience for customers. The quality of the business is 4.6 out of 5, suggesting that the products and services offered are generally high-quality and reliable. The pricing is also 4.8 out of 5, indicating that customers feel that the prices are competitive and fair. However, the innovativeness of the business is only 4.4 out of 5, suggesting that while they are making efforts to stay up-to-date and innovative, there may be some room for improvement in this area.Overall, customers praise the business for its friendly and knowledgeable staff, particularly mentioning individuals such as Taylor Alvarez, Ryan Johnson, and Kate Rydzhak who provided excellent service and went above and beyond to help customers. Many customers also appreciate the business's willingness to work with them to find the right car and financing options, and the fact that they are transparent and honest in their dealings.However, one customer had a negative experience with the business, citing issues with the sales manager and the service department. The customer felt that the business was not transparent about the terms of their loan and that the service department was not reliable. This experience highlights the importance of consistency and attention to detail in delivering a positive customer experience.Despite this negative experience, the business has a generally high rating and many customers praise its friendly and knowledgeable staff, competitive pricing, and high-quality products and services. With some attention to detail and a focus on consistency, the business has the potential to deliver an exceptional customer experience and maintain a high level of customer satisfaction.
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