Tampa Bay
Crown Information Management
50.64
50.64
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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Innovativeness
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This location is well-integrated into the local community, evident from its services to various businesses, hospitals, and individuals. The company offers a wide range of services, including on-site shredding and destruction of sensitive documents, which speaks to its innovativeness in addressing customer needs. However, the quality of these services could be improved as some customers have mentioned instances of poor service.The location has a strong focus on customer service, as evident from the numerous testimonials praising the professionalism and courtesy of the staff, particularly Rey and other technicians. They are known for being on time, efficient, and willing to go above and beyond to meet customer needs.The pricing for the services is very reasonable, with some customers mentioning that it is the most affordable option they have found for their shredding needs. However, there have been some instances of poor communication with customers, which has resulted in negative reviews.Overall, the location is a reliable and efficient service provider that is well-regarded by the community. However, there is room for improvement in terms of quality and communication with customers.One major issue stands out: the company's customer service can be inconsistent, with some customers receiving exceptional service while others have experienced poor communication and service.
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