Tampa Bay
Crown Cleaners
11.95
11.95
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NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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I've visited this Crown Cleaners location in Palm Harbor, and overall, I'd give it 4 out of 5 stars. While it has its strengths, there are some issues that need to be addressed. One of the positive aspects is the quality of their service. Although it's not perfect, they do a good job with most items, especially when it comes to special care fabric cleaning. However, I've noticed that some items have been returned with issues, such as staining or bunched-up fabric.The pricing is very competitive, with no hidden fees or surprises. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards. The accessibility features are also a plus, with wheelchair-accessible parking and entrance.Unfortunately, I've come across some negative reviews and experiences that make me hesitant to give a perfect score. Some customers have reported issues with lost items, damaged clothing, and poor customer service. In one instance, an elderly lady was given trouble by an employee, and another customer had to replace an expensive comforter due to bunched-up batting.To address these concerns, I would recommend Crown Cleaners to improve their quality control and customer service. They should also ensure that their employees are well-trained and courteous to handle customer issues professionally.Overall, while Crown Cleaners has its strengths, it's essential to be aware of these potential issues and communicate your expectations clearly to avoid any problems. If they can improve their quality and service, I would be happy to give them a higher rating.
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