CrossCountry Mortgage, LLC has a great team at its Lakeland, FL location, especially Missy Holst who is a big help in finding the right mortgage for you. The process of buying a home or refinancing can be complex, but this team makes it as smooth as possible. Communication is excellent, and they are always available to answer questions and address any concerns. The staff is friendly and welcoming, creating a positive experience for clients. They work with several co-brands, including CrossCountry Mortgage, LLC, to ensure the best options for their customers. Clients who have used their services, like those who have worked with Lauren and her team, have been highly satisfied and would recommend them to others. However, the pricing strategy might be a bit tricky, as it's not explicitly clear what to expect, which is the only drawback of this location. Nevertheless, this mortgage lender has a strong reputation and a good track record.