Tampa Bay
Crooms Fleet Services
40.14
40.14
Overview
Get reliable semi truck brake repair services at Crooms Fleet Services. Our expert technicians specialize in commercial truck repair and trailer repair shop needs.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Paid parking lot
Onsite services
Oil change
Mechanic
Photos & videos
Submit a review
Innovativeness
Quality
Pricing
Overall
Submit a review
Review of Crooms Fleet Services is a mixed bag. On the one hand, the business is known for its reliable semi-truck brake repair services, and customers have praised the expert technicians for their specialization in commercial truck repair and trailer repair shop needs. The business also offers a range of amenities, including a paid parking lot, restroom, and wheelchair accessibility features.However, there are some concerns that have been raised by customers. Some have reported issues with the business's pricing, with one customer complaining about being charged $727.94 for a simple belt replacement. Another customer had a poor experience with the business's customer service, reporting being cursed at and berated by a staff member.Additionally, there have been some issues with the quality of work performed by the business. One customer reported that a repair job was not completed correctly, and another customer had to pay extra for a replacement part that was not included in the initial estimate.On the other hand, many customers have praised the business's innovativeness and willingness to go above and beyond to meet their needs. One customer reported that the business's technicians were able to fix a complex problem with their truck, and another customer praised the business's customer service for being friendly and helpful.In terms of pricing, the business has received high marks from customers, with many praising the competitive rates and transparency of the business's pricing policies.Overall, while Crooms Fleet Services has some areas for improvement, it is a well-established and reputable business in the Lakeland area, with a strong reputation for reliability and customer service.However, it is worth noting that there are some red flags in the provided data, such as the high number of negative reviews and the fact that some customers have reported being charged excessive fees for services. These issues need to be addressed by the business in order to improve its overall reputation and quality of service.The main issue here is the discrepancy between the business's reputation and the quality of service provided to some customers. While the business has a strong reputation for reliability and customer service, some customers have reported poor experiences and issues with the quality of work performed. This suggests that there may be a problem with the business's quality control processes or customer service training, which needs to be addressed in order to improve the overall quality of service provided.
Own this business?
Hours
Open Now
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS