The location seems to be a professional animal service with a good reputation, offering various services such as dog training, boarding, and private and group instruction. They also provide telephone and email counseling for dog owners. The facility is wheelchair accessible, making it convenient for people with disabilities.Their trainers seem to be well-liked by clients, with one reviewer mentioning a "Dog Whisperer / Listener". Some reviewers have had positive experiences with the training methods used by Bill Klein, the owner. However, there is one issue that stands out: inconsistent communication, as evidenced by one reviewer stating they had emailed and called several times with no response.Despite this issue, the location appears to offer high-quality services, and the prices seem reasonable. However, it's essential to note that the innovativeness score is empty, indicating that this aspect was not evaluated in the available information.