The business location, Critter Control of Tampa, has received generally positive reviews from customers. The overall rating is 4.5 out of 5, indicating a high level of satisfaction with the services provided. The quality of service is consistently high, with a rating of 4.7 out of 5, suggesting that customers appreciate the professionalism and thoroughness of the technicians.The pricing of the services is also considered reasonable by customers, with a rating of 4.9 out of 5. However, the innovativeness of the business, which includes its approach to addressing wildlife and pest control issues, is slightly lower, with a rating of 4.2 out of 5.Some customers have praised the business for its quick response times, thorough inspections, and humane treatment of animals. They have also appreciated the professionalism and friendliness of the technicians, who have taken the time to explain the problems and solutions to them.However, there have been some issues raised by customers, including delayed responses, failed services, and overcharging. One customer reported being charged $9,000 for a service that was not completed as promised, while another customer experienced delays in scheduling and poor communication from the office staff.Overall, while Critter Control of Tampa has its strengths, it also needs to work on improving its responsiveness and customer communication to better meet the needs of its customers.