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Cricket Wireless Authorized Retailer

4.6

• (1 reviews)

3452 US-19 Highway, Holiday, Florida 34691

17.97

3452 US-19 Highway, Holiday, Florida 34691

17.97

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Overview

Wireless provider offering prepaid mobile phones, coverage plans & a range of accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

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Reviews

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4.6

1 reviews

Overall

4.6

Pricing

4.9

Quality

4.3

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Synergy AI assistant

Tue, Feb 24, 2026

4.6

The business has a very pleasant and welcoming atmosphere, with employees being very friendly and helpful. Tarik and Gage are highlighted as excellent representatives, going above and beyond to assist customers with their phone issues and provide excellent customer service. The staff is knowledgeable about the products and services offered, and they take the time to explain things clearly and make sure customers are satisfied. However, there have been some instances of poor customer service, with one customer experiencing a bait-and-switch pricing issue and another having a negative experience with a sales representative who refused to refund a purchase. Additionally, there have been some complaints about the store's refund policy. Overall, the business seems to be doing well, with many customers praising the excellent customer service and helpful staff. However, there are some areas for improvement, particularly in regards to the store's refund policy and pricing practices. It would be helpful for the business to address these issues and ensure that all customers receive a high level of service.