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Cricket Wireless Authorized Retailer

4.2

• (1 reviews)

9115 Little Road, suite 150, New Port Richey, Florida 34654

21.19

9115 Little Road, suite 150, New Port Richey, Florida 34654

21.19

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Website

Overview

Wireless provider offering prepaid mobile phones, coverage plans & a range of accessories.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Onsite services

Quick visit

In-store shopping

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Reviews

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4.2

1 reviews

Overall

4.2

Innovativeness

4.4

Pricing

4.5

Quality

4.4

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Synergy AI assistant

Tue, Feb 24, 2026

4.2

The business location has a strong online presence with Cricket Wireless Authorized Retailer as a co-brand. The staff is knowledgeable and provides great customer service, with many reviewers praising individual staff members such as Corbin, Emily, and Matt for their helpfulness and patience. The store has a wide range of products, including prepaid mobile phones, coverage plans, and accessories, and offers NFC mobile payments, debit cards, and credit cards as payment options. The business is wheelchair accessible and has a parking lot and entrance suitable for people with disabilities. However, some reviewers have mentioned issues with customer service, including one reviewer who reported being treated rudely by a staff member, and another who had to deal with a manager who was unhelpful and unprofessional. The store has also been criticized for changing its hours without notice, causing inconvenience to customers. One reviewer reported having to wait a long time to be helped, and another reported being sold a phone with a known problem. Overall, the business has a good reputation, but there are some areas that need improvement. Despite some issues, the store has a good reputation and many customers have praised the staff and the services provided. The business has a strong online presence and offers a wide range of products and services. However, it's essential for the business to address the customer service issues and ensure that all staff members provide the same level of quality service to customers.