Tampa Bay
Cricket Wireless Authorized Retailer
36.20
36.20
Overview
Wireless provider offering prepaid mobile phones, coverage plans & a range of accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
In-store shopping
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Pricing
Innovativeness
Quality
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This Cricket Wireless location offers a convenient and accessible shopping experience. The building is easily accessible with a wheelchair-friendly entrance and parking lot. The store is open for extended hours on most days of the week, making it easy for customers to visit during their preferred time. The staff is knowledgeable and helpful, with several employees receiving high praise for their exceptional customer service. Llovani, Chris, and Samantha are standout examples of the excellent service provided by this location. They are knowledgeable, friendly, and go above and beyond to ensure customer satisfaction. The store offers a wide range of accessories and services, including prepaid mobile phones and coverage plans.However, there have been some issues with the store being closed when it says it's open. The employee who was assisting another customer and then left for a break without notice left the customer waiting for a long time. Another customer experienced an issue with a phone and had to wait a long time to be helped, only to be told that they couldn't be assisted without being given any advice on how to resolve the issue.Overall, this Cricket Wireless location is a good choice for customers looking for convenient and accessible shopping, knowledgeable and friendly staff, and a wide range of services and accessories. However, some customers have experienced issues with the store being closed when it says it's open, and with employee service and communication.
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