Tampa Bay
Cricket Wireless Authorized Retailer
9.58
9.58
Overview
Wireless provider offering prepaid mobile phones, coverage plans & a range of accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Onsite services
Quick visit
Curbside pickup
In-store shopping
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
This Cricket Wireless store has its ups and downs. While some customers have reported excellent service and friendly staff, others have had issues with unhelpful employees and even experienced scammers trying to take advantage of them. The store's policies and procedures seem to be a bit inconsistent, which can lead to confusion and frustration for customers. However, it's worth noting that the store has made efforts to improve its customer service and has implemented new policies to prevent scams and improve the overall customer experience.In terms of quality, the store's products and services seem to be decent, but some customers have reported issues with the quality of the phones and accessories. Additionally, the store's network coverage and speed can be spotty in some areas.The pricing at this Cricket Wireless store seems to be competitive, with some customers reporting that they were able to get good deals on phones and plans. However, others have reported being charged more than expected for certain services or accessories.The store's innovativeness is a bit of a mixed bag. While some customers have reported that the store was willing to try new things and offer unique solutions to their problems, others have reported that the store was inflexible and unwilling to work with them. Overall, the store's innovativeness is a bit of a hit-or-miss proposition.Overall, this Cricket Wireless store seems to be a decent option for customers who are looking for a prepaid wireless plan and a range of accessories. However, customers should be aware of the potential issues with quality, pricing, and innovativeness, and should be prepared to do their research and advocate for themselves to get the best possible experience.Some of the issues that have been reported by customers include:* Unhelpful employees who are more interested in chatting with each other than helping customers* Scammers trying to take advantage of customers* Inconsistent policies and procedures* Spotty network coverage and speed* Issues with the quality of phones and accessories* Inflexible staff who are unwilling to work with customersCustomers have reported that the store's staff is often friendly and welcoming, but some have also reported that they are not knowledgeable about the products and services they are selling. The store's store manager, Nelie Rodriguez, has been the subject of some negative reviews and has been accused of being unhelpful and even hostile towards customers.
Own this business?
Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS