Tampa Bay
Cricket Wireless Authorized Retailer
16.15
16.15
Overview
Wireless provider offering prepaid mobile phones, coverage plans & a range of accessories.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
In-store shopping
Photos & videos
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Pricing
Quality
Overall
Innovativeness
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This location is an authorized retailer of Cricket Wireless, offering a range of prepaid mobile phones, coverage plans, and accessories. The staff is generally friendly and knowledgeable, with some employees providing excellent customer service, as seen in the numerous positive reviews. However, there are also some complaints about rude or unhelpful staff, which may be a concern for potential customers.The store's working hours are standard, with extended hours on Fridays and Saturdays. The location is wheelchair accessible, with a parking lot and entrance designed for people with disabilities.One of the biggest issues with this location is the inconsistent customer service experience. While some customers have reported being helped promptly and efficiently, others have had to wait for extended periods or been treated poorly by staff.In terms of innovation, the store appears to be following standard industry practices, with no notable attempts to differentiate itself from other Cricket Wireless locations. However, the staff's ability to provide personalized support and solutions to customers is a positive aspect of the store's innovativeness.Pricing appears to be competitive, with some customers reporting being able to find good deals on phones and plans. However, there are also some complaints about being charged extra fees or being misled about prices.Overall, this location has some strengths, such as friendly staff and competitive pricing, but also some weaknesses, including inconsistent customer service and a lack of innovation.
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