Tampa Bay
Cremations America Central Florida
74.21
74.21
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The location has a strong overall rating of 4.1 out of 5.0. The quality of services provided by the staff, including Josie, is consistently high, with a rating of 4.4 out of 5.0. The pricing of the services is transparent and reasonable, with a rating of 5.0 out of 5.0. However, there have been some issues with innovativeness, with a rating of 4.5 out of 5.0.The business has a wheelchair-accessible parking lot and entrance, making it easily accessible to all. The staff is knowledgeable and compassionate, with many clients praising their professionalism and empathy. The business has a strong reputation, with many clients returning to them for repeat business and recommending them to friends and family.However, there have been some issues with communication and errors, including a case where a client was not provided with individual ashes as requested and another case where the business was not able to handle a request for a refund. Additionally, there have been some issues with the business's handling of death certificates and other paperwork.Overall, the business has a strong reputation and provides high-quality services, but there are some areas for improvement in terms of communication and innovativeness. The business is open 24/7, making it easily accessible to clients at any time. The staff is knowledgeable and compassionate, with many clients praising their professionalism and empathy. The business has a strong reputation, with many clients returning to them for repeat business and recommending them to friends and family.However, the business has also received some negative reviews, including one case where a client was not provided with the ashes of their loved one as requested and another case where the business was not able to handle a request for a refund. Additionally, there have been some issues with the business's handling of death certificates and other paperwork.The business's features, such as wheelchair-accessible parking and entrance, are a plus, but the issues with communication and errors are a concern. Overall, the business has a strong reputation and provides high-quality services, but there are some areas for improvement.I am glad to have used the services of Cremations America, they were very helpful in this hard time. They were also super knowledgeable and made this painful process super smooth.I have to say the level of care that I was given in such a hard time for me and my family, was above any expectations anyone could have had when going through this process, they cared and helped me along the way and kept me inform constantly, everyone in the office took care of me like we we're family.They were very professional, kind, and accommodating at a difficult time; really all you can ask of a cremation service. Would recommend without hesitation.In my experience, this place has been a very good choice, even though it was in a difficult moment. They have been very supportive, they took care of my mother like she was their own, with love and respect, and with no hidden fees.
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