This credit union location offers a wide range of services and seems to be a trusted financial institution. The staff is very friendly and helpful, with many members expressing their appreciation for the great customer service they receive. Members also appreciate the personal approach and the feeling of being part of a community bank. The credit union offers various financial products, including loans and mortgage options, and seems to be committed to helping its members achieve their financial goals. However, there have been some complaints about the credit union's customer service, with some members expressing frustration with the phone system and the difficulty of getting through to a live person. Additionally, some members have been unhappy with the changes that have taken place since the merger with Credit Union 1, citing issues with loan options and financial services. Despite these issues, many members continue to praise the credit union and its staff, highlighting the positive experiences they have had. Overall, this credit union location seems to be a reliable and trustworthy place to bank, but there are some areas for improvement, particularly in terms of customer service and communication.