Tampa Bay
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Credit Control LLC
2.87
2.87
Overview
Credit Control is nationally licensed debt collection agency with over 600 employees dedicated to resolving accounts since 1989. Contact us today.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This financial service location has a decent overall score, which is balanced by the quality of service it provides. Credit Control, a debt collection agency with over 600 employees, has been in operation since 1989 and offers debt settlement services. The location is wheelchair accessible, with a parking lot and entrance that can accommodate people with disabilities.However, some clients have reported having a negative experience, particularly with regards to the frequency and quality of phone calls they received. One client mentioned being spammed with calls and feeling harassed, while another reported being asked the same questions repeatedly by different representatives. These issues highlight a need for improvement in the company's communication strategies and customer service.Despite these concerns, Credit Control has also received praise from some clients who appreciated the company's honesty and caring employees. The location is open seven days a week, with extended hours on weekdays, making it convenient for clients to reach out. However, it's worth noting that some clients have reported difficulty in getting in touch with the corporate office, citing busy lines and unavailability of representatives.A major issue that arises from these comments is the inconsistent and potentially aggressive phone communication methods used by the company.
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