Creative Times Academy is a well-established private educational institution that has been serving the Wesley Chapel community since 2002. The business is family-owned and operated, and it provides a range of services, including daycare, preschool, and after-school programs. The academy is wheelchair accessible and offers on-site services.The staff at Creative Times Academy is known for being friendly and kind. Many parents praise the teachers, who are warm, caring, and attentive to their children's needs. The teachers are also willing to accommodate medically needy children, and they communicate regularly with parents through daily updates and photos.However, some parents have experienced issues with the academy's policies and communication. One parent reported being charged for a week when their child did not attend due to a medical emergency. Another parent had difficulty getting answers from the staff and felt that the academy prioritized money over the needs of families.The academy's leadership has undergone changes, and some parents have noted a positive impact on the school. The current director, Krizia Banes Farida Mahgoub, has implemented new learning instructions and is actively involved in communicating with parents.One issue that has been reported by several parents is the academy's inflexible policies regarding holidays and closures. Some parents feel that the academy closes too frequently, causing inconvenience for working families, and that they are still expected to pay full tuition for the days when the academy is closed.Despite some issues, Creative Times Academy has a generally positive reputation in the community. Many parents appreciate the academy's safe and secure environment, as well as its focus on providing a nurturing and educational experience for their children.