Crave Cookies is a popular dessert shop and bakery located in Odessa, Florida. The business is known for its wide variety of cookies, including vegan and gluten-free options. The store has a modern and clean atmosphere, with a self-service kiosk for ordering and a small seating area.
The staff at Crave Cookies is generally friendly and welcoming. However, there have been some reports of inconsistent customer service, with some customers feeling ignored or dismissed. The store is open seven days a week, with extended hours on Fridays and Saturdays.
Crave Cookies offers a loyalty program and a rewards app for customers to earn points and redeem free cookies. The store also participates in online ordering and delivery services. The business has a strong online presence, with a website and social media accounts.
Despite some negative reviews, Crave Cookies has a generally positive reputation in the community. The business has received praise for its unique and creative cookie flavors, as well as its commitment to using high-quality ingredients. However, some customers have reported issues with the quality of the cookies, citing undercooked or raw dough in the middle.
The store has a wheelchair-accessible entrance, parking lot, and restroom, making it accessible to customers with mobility issues. Crave Cookies also offers a variety of payment options, including NFC mobile payments, debit cards, and credit cards.
Overall, Crave Cookies is a popular dessert shop with a wide variety of cookie options and a welcoming atmosphere. While some customers have reported issues with customer service and quality, the business has a generally positive reputation in the community.