This funeral home has received consistently high praise from clients, with many expressing their gratitude for the compassionate and empathetic care they received during a difficult time. The staff, including Cassidy, have been particularly commended for their kindness, understanding, and helpfulness in guiding families through the funeral planning process. Many clients have noted that the funeral home's rates are extremely reasonable, and that they were treated with dignity and respect.The funeral home's location is convenient, with on-site parking available. The building itself is wheelchair accessible, with a parking lot and entrance that cater to individuals with mobility needs. However, some clients have mentioned that the office can have a strong smell, which may be due to the nature of the business.Despite a few negative reviews, the overall consensus is that Covell Funeral Home & Cremation Services provides excellent service and support to families in need. The funeral home has been recommended by several clients, and many have expressed their confidence in the staff's ability to provide a smooth and respectful experience.It's worth noting that there is one particular client who had a very poor experience with the funeral home, citing that the staff member they dealt with was unhelpful and unprofessional. However, the owner responded to this review, apologizing for the client's experience and providing an explanation for the difficulties they faced.Given the overwhelmingly positive reviews and the funeral home's commitment to providing compassionate care, it's clear that Covell Funeral Home & Cremation Services is a trusted and reliable choice for families in need. However, it's also important to be aware of the potential for occasional miscommunication or unhelpful staff, and to reach out to the funeral home directly if you have any concerns.