This hotel has a good overall rating, but the quality of the rooms and service could be improved. The pricing is reasonable and the hotel is innovating in some areas. One major issue that stood out is the consistency of the housekeeping, with some guests experiencing problems with their rooms not being cleaned or being provided with the right amenities. Additionally, some guests had issues with the air conditioning units not working properly. The hotel has a good location and the staff is generally friendly, but there could be more effort to provide a more personalized experience for guests. The breakfast options could also be improved, with some guests complaining that they were not included in the room rate. The hotel's amenities, such as the pool and fitness center, are well-maintained and a plus for guests. Overall, this hotel is a good choice for those looking for a comfortable and convenient stay, but may not be the best option for those looking for a more luxurious experience.