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Courtyard by Marriott Tampa Brandon
14.62
14.62
Overview
Modern hotel with an American restaurant & an indoor pool, plus free WiFi & parking.
Features
LGBTQ+ friendly
LGBTQ+ friendly
Free Wi-Fi
Air-conditioned
Wi-Fi
Free Wi-Fi
Pool
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Overall
Pricing
Quality
Innovativeness
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The hotel has a decent overall rating, but falls short in terms of quality, with many guests experiencing issues with cleanliness, maintenance, and amenities. While the pricing is reasonable, it's not the best value for what guests receive. In terms of innovativeness, the hotel could improve by offering more unique experiences and amenities. Despite some positive reviews about the friendly staff and convenient location, there are many issues that need to be addressed to improve the overall guest experience.Guests have reported issues with cleanliness, including ants in the rooms, dirty hallways, and a lack of fresh towels. Some rooms have also had problems with the air conditioning, TV, and internet connectivity. While the hotel's location is convenient, the parking lot is poorly lit, and the lobby restaurant is only open for a few hours a day.On the positive side, many guests have praised the friendly and attentive staff, including the front desk and housekeeping teams. The hotel's indoor pool and gym are also a plus, although the pool could be better lit in the evenings.To improve, the hotel should focus on addressing the cleanliness and maintenance issues, as well as offering more amenities and unique experiences for guests. With some attention to these areas, the hotel could improve its overall rating and become a more competitive option in the area.Some specific issues that need to be addressed include:* Ensuring that all rooms are clean and free of pests* Fixing the air conditioning and TV issues in some rooms* Providing fresh towels and amenities in all rooms* Improving the lighting in the parking lot and lobby* Expanding the hours of the lobby restaurant* Offering more unique experiences and amenities, such as a hot tub or free breakfastOverall, the hotel has potential, but needs to focus on addressing the issues mentioned above to improve the guest experience.
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