Tampa Bay
Court Order Groups
57.17
57.17
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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This location is a community service center, providing support groups and other services to the community. However, there have been numerous complaints from clients about the quality of service they received. Many clients have reported having to deal with rude staff, especially the front desk receptionist, who seem to be more concerned with getting money from clients rather than providing helpful service.Some clients have also reported difficulty in getting their issues resolved, with some even claiming that their counselors were changed multiple times without their consent. This lack of professionalism and communication has left many clients feeling frustrated and disheartened.On the other hand, a few clients have had positive experiences with the location, praising the staff for being friendly and helpful. However, these positive reviews are greatly outnumbered by the negative ones.One of the main issues with this location is the lack of transparency in their billing practices. Some clients have reported being charged for services they never received, and others have been given incorrect information about their appointments.The location's working hours are Monday to Thursday from 9:00 am to 4:30 pm, with no services provided on Fridays or weekends. Unfortunately, the location's accessibility features are limited to a wheelchair-accessible parking lot and entrance.Overall, while this location has some good qualities, the numerous complaints about the quality of service and billing practices make it difficult to recommend it to others. The wheelchair-accessible entrance is a plus, but it is not enough to outweigh the numerous issues with the location.
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