This medical service location seems to provide a decent level of care, with several satisfied clients praising the expertise and compassion of Dr. Sankoorikal. However, some patients have reported issues with billing and communication, including unresponsive phone staff and problems with online bill payments. While the staff is described as "very kind" and "polite" by some, others have experienced rude and unprofessional behavior from phone operators and office staff. Despite these inconsistencies, the doctor's skills and dedication have given some patients a "second chance at life," and the office staff is often praised for going the extra mile. One client recommends the doctor highly, willing to drive two hours for appointments, and others have had positive experiences for over 18 years. However, there are also reports of dismissive and unresponsive behavior from the doctor and staff, particularly when patients express concerns or questions. Overall, the quality of care seems to be variable, but the office's payment system and communication protocols need improvement.