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Country Inn & Suites by Radisson, RJ Stadium - Tampa Airport East
3.58
3.58
Overview
Relaxed rooms & suites in a straightforward hotel featuring free breakfast & an outdoor pool.
Features
Free Wi-Fi
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Free parking
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Quality
Pricing
Innovativeness
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This hotel has a convenient location near the stadium, but it seems to be struggling with maintaining a high level of quality. While the pricing is reasonable, the rooms are sometimes dirty and have issues with maintenance, such as the TV not working and the hot tub being cold. The staff, on the other hand, is generally friendly and helpful, with some employees like Alivia and Karen standing out for their excellent customer service. However, there are some issues with communication and a lack of attention to detail, which can lead to frustrating experiences for guests. The hotel's amenities, such as the pool and breakfast, are nice, but not particularly innovative. Overall, this hotel is a decent option for those looking for a budget-friendly stay in Tampa, but it may not be the best choice for those seeking a high level of quality and service. The hotel's cleanliness is a major issue, with reports of mold and mildew, cockroaches, and dirty rooms. While some guests have had positive experiences with the housekeeping staff, others have reported not having their rooms cleaned for days. This is a major concern and the hotel needs to take immediate action to address this issue.The hotel's staff is a mixed bag, with some employees providing excellent customer service and others being rude and unhelpful. Alivia and Karen are standouts for their friendly and professional demeanor, but there are others who could benefit from additional training.The hotel's pricing is generally reasonable, but some guests have reported issues with the cost of extra amenities, such as parking and breakfast. The hotel could benefit from being more transparent about its pricing and what is included in the cost of a stay.The hotel's innovativeness is lacking, with its amenities and services not particularly standing out from those offered by other hotels in the area. While the pool and breakfast are nice, they are not unique or particularly memorable.Overall, this hotel is a decent option for those looking for a budget-friendly stay in Tampa, but it may not be the best choice for those seeking a high level of quality and service. The hotel needs to take immediate action to address the cleanliness and maintenance issues, as well as provide additional training to its staff to ensure that all guests have a positive experience.
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