The business location is rated as excellent overall. Many clients have praised the company for its professionalism, promptness, and thoroughness in resolving pest control issues. The quality of service is consistently high, with most clients reporting complete elimination of pest problems. Pricing is also considered reasonable, with many clients appreciating the affordability of services. However, some clients have reported issues with communication, particularly with regards to follow-up calls and emails.The company's innovativeness is also noteworthy, with many clients praising the company's use of effective and modern methods to tackle pest control issues. However, some clients have reported issues with the company's willingness to adapt to changing circumstances, which can lead to delays in service.The company's responsiveness is generally good, with most clients reporting prompt responses to their queries and concerns. However, some clients have reported issues with the company's follow-up calls and emails, which can be slow to arrive.One major issue that has been reported by some clients is the company's handling of chemical usage. One client reported being exposed to harmful chemicals, which led to severe health issues. Another client reported being left with a strong chemical odor in their home after a treatment.Despite these issues, the company's strengths in professionalism, quality of service, and pricing have earned it a high overall rating. However, it is essential for the company to address the concerns regarding chemical usage and communication to maintain its excellent reputation.Overall, the company is a reliable choice for pest control services, but it needs to improve its communication and chemical usage policies to provide a more comprehensive and safe experience for its clients.