This location has both positive and negative aspects. On one hand, clients praise the shop for its beneficial services, such as guaranteeing tires and offering a wide selection of products at great prices. They also appreciate the shop's willingness to accommodate their needs, as exemplified by Big Ray's helpfulness. Additionally, the shop's services are available on weekends, allowing clients to take care of their vehicle needs during their free time.On the other hand, clients express frustration with the shop's long wait times and inefficient service. Some have to wait for an extended period, only to have their tires installed improperly, as was the case with one client who experienced unevenly tightened lugnuts. Others have complained about the shop's lack of transparency and honesty, as seen in the instance where a client was told that their new tires were on the way, but they actually hadn't arrived yet. The shop's customer service is also a point of contention, with some clients receiving condescending and unhelpful treatment from staff members. One client was dismissed by a representative who failed to address their concerns about a leaking tire.While the shop has its flaws, it is worth noting that it has a system in place for addressing customer complaints. Clients who have reported issues have been able to speak with management and have received some form of resolution.