Tampa Bay
COSTAMAR TRAVEL
4.99
4.99
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Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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This travel agency has its strengths and weaknesses. They have a convenient location in Tampa City, making it easy to access for customers. The building itself has a modern design, and the staff is friendly and welcoming. The agency offers a wide range of services, including travel arrangements and advice. They have a good reputation among customers, with some praising the staff's friendliness and helpfulness. However, there have been some issues with customer service, with a few clients expressing dissatisfaction with the staff's professionalism and attitude. They also seem to struggle with keeping customers informed about the status of their travel arrangements, with some clients reporting long wait times and confusion. The agency's hours of operation are flexible, with no closing days, making it a convenient option for customers with varying schedules. One notable issue is that some customers have reported difficulty with staff professionalism and attitude, with one client describing the staff as "poco profesionales y maleducadas, groseras e incultas." Despite this, the agency has a relatively high rating and a good reputation in the community. It's worth noting that they accept various payment methods, including debit cards and credit cards, and have a wheelchair-accessible entrance and parking lot. Overall, the agency is a solid option for travelers in need of assistance, but may benefit from improving their customer service standards.
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