Tampa Bay
COSTAMAR TRAVEL
74.90
74.90
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location offers a great place to plan your travels, with a wide range of services and knowledgeable staff. The employees are friendly and accommodating, going above and beyond to ensure your satisfaction. The agency's expert, Nancy, is particularly notable for her excellent customer service and attention to detail.Some reviewers have praised the agency's ability to find the best deals and prices for their trips. However, there have been some issues with customer service, with a few reviewers expressing frustration with long wait times and unhelpful staff. In one case, a reviewer had a negative experience with an agent, Veronica, who was allegedly more interested in making a sale than helping the customer. The agency apologized and offered to assist the customer, but the incident highlights the need for improved training and attention to customer needs.The agency's wheelchair accessibility is a definite plus, with both a parking lot and entrance designed to accommodate visitors with mobility issues. However, the agency's hours of operation are somewhat limited, with no service available on Saturdays or Sundays.Despite some minor issues, this location is well worth a visit for anyone looking to plan their next adventure. With its knowledgeable staff, competitive prices, and excellent customer service, it's a great resource for travelers.
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