Tampa Bay
Cortland Satori
12.48
12.48
Overview
Welcome to our Frisco apartments near Little Elm, TX. Discover our 1, 2, and 3-bedroom floor plans at Cortland Phillips Creek Ranch. Tour today!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
Dogs allowed
Business center
Fitness center
Swimming pool
Basketball court
Outdoor Space
Pets welcome
Dog park
Maintenance
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Quality
Overall
Pricing
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This apartment complex has both positive and negative aspects. On the positive side, the staff is often friendly and helpful, with some employees, such as Patrick, going above and beyond to assist residents. The amenities, including a resort-style pool, gym, and dog park, are also well-regarded. Many residents appreciate the convenient location, with some noting that it feels like living in a resort.However, several issues have been reported by residents. Some have experienced pest problems, including silverfish infestations, which have been ongoing despite multiple treatments. Others have complained about noisy neighbors, thin walls, and late-night disturbances. Some residents have also been dissatisfied with the management's response to their concerns, feeling that they have been ignored or dismissed.Another issue is the billing system, with some residents reporting high and inconsistent water bills. Some have questioned the accuracy of the billing, feeling that it is not transparent. The office staff has also been criticized for being unhelpful and not returning phone calls or emails.Despite these issues, some residents have expressed satisfaction with their living experience. They appreciate the friendly and welcoming atmosphere, the well-maintained grounds, and the variety of community events. However, these positive aspects do not seem to outweigh the negative ones, suggesting that the complex has room for improvement.It's worth noting that some residents have reported feeling uncomfortable with the management's practices, including the way they handle noise complaints and the way they deal with pest issues. Some have also felt that the complex is not transparent about its billing practices and the way it handles resident complaints. These concerns have led some residents to consider leaving the complex or to write negative reviews.
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Hours
Closed
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