This business location has some positive and negative aspects. On the one hand, the overall quality of the business is good, but the quality of service is mediocre. The pricing is excellent, and the business is innovative in some areas. However, the amenities, such as the pool and the gym, are not always available or are poorly maintained, leading to customer frustration. The staff, including management, can be unprofessional and rude to customers. There have been instances of car break-ins and other security issues, which are concerning. The business has a reputation for being understaffed and unresponsive to customer needs. Despite these issues, some customers have had positive experiences with the maintenance team, particularly Cheo, who is professional, quick, and trustworthy. Overall, the business has a mixed reputation, with some customers recommending it and others warning others to avoid it due to the security concerns and poor customer service. Some issues to be aware of when considering this business include:* Poor customer service and unprofessional staff behavior* Security concerns, including car break-ins* Understaffing and unresponsiveness to customer needs* Poor maintenance of amenities, such as the pool and gym* Inconsistent and uncommunicative managementIt's worth noting that the business has taken some steps to address these issues, such as hiring more staff and improving communication with customers. However, it's still a good idea to be cautious and do your research before making a decision.