Cortez Foot & Ankle Specialists is a trusted podiatry serving Bradenton, FL, Sarasota, University Park, FL, and Ellenton, FL. The team at Cortez Foot & Ankle Specialists is known for providing excellent care and service, but it seems they may have some room for improvement in terms of quality of care and innovativeness. The staff is often praised for being friendly and efficient, but some patients have experienced issues with wait times and accessibility.While the pricing is generally considered fair, some patients have been unhappy with the billing process and hidden fees. On the other hand, the team's commitment to innovation is evident in their use of modern technology and their willingness to explore new treatments and approaches.One area where Cortez Foot & Ankle Specialists truly excels is in their customer service. Patients consistently praise the staff for being kind, caring, and professional, and many have expressed gratitude for the team's patience and understanding. However, there have been some instances of staff members coming across as rude or dismissive, which is a concern.Some patients have also reported issues with communication, including difficulty getting answers to their questions and feeling uninformed about their treatment options. Additionally, there have been reports of long wait times and difficulty getting appointments, which can be frustrating for patients.Despite these challenges, Cortez Foot & Ankle Specialists has a loyal patient base and is widely recommended by its clients. The team's commitment to providing high-quality care and their willingness to listen to patient concerns are definite strengths. With some attention to addressing the issues mentioned above, Cortez Foot & Ankle Specialists could become an even more effective and patient-centered practice.