Tampa Bay
Cornerstone Collision Inc
12.07
12.07
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Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
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This collision repair shop has a good reputation, but there are some issues with quality and communication. While some customers had excellent experiences with the team, including Joe and Nikko, others reported poor communication, long wait times, and even being asked for payment when they had already agreed to have the insurance cover the costs. The shop has a good location, with wheelchair accessible entrance and multiple payment options, including credit cards, NFC mobile payments, and debit cards. However, some customers mentioned that the shop was not well-maintained, and there was a report of the building being abandoned (although the owner disputed this claim). Despite this, the shop has a good rating overall, with many customers praising the work of the team and the quality of the repairs. One major issue that stood out was the lack of effective communication and follow-through on repairs, which led to frustration and disappointment for some customers. Additionally, there were some reports of unprofessional behavior and poor business etiquette. However, the shop has a good co-branding partnership with Cornerstone Collision Inc, and the owner seems to be responsive to customer concerns and issues.
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